CIC
Mark is currently employed as a Commercial Underwriter & Marketing Representative with the Oswego County Mutual Insurance Company of Parish, NY. Mark received his Certified Insurance Counselor designation in 1995 and obtained his Certificate of General Insurance in 1991. Mark continues to maintain a valid New York State insurance broker's license and has been an active instructor for CIC and CISR institutes since 2001. He is the Educational Consultant for CIC institutes conducted in New York and current resides in Hastings, NY.
CRM
John Neal has over 20 years’ experience in both personal and commercial lines insurance company operations with specific emphasis in the areas of risk management, risk analysis and risk financing. Within the Personal Lines market, John supported Farmers Insurance expansion into seven new Eastern states. Within Liberty Mutual’s Commercial Market Lines, John was Manager of Analysis for Risk Management Solutions where he managed a team of twelve Risk Management Consultants responsible for supporting Liberty Mutual's Commercial Market Distribution and Service Management Department. John provided analytical support for consulting projects, risk financing design and structuring, finite (financial) insurance products, cost allocation projects, loss analysis, captive support, and industry benchmarking. Currently, John is the Risk and Operations Manager at Cleanetics, a design-build clean room specialist serving an array of industries. John has also held positions as a Senior Risk Financing Analyst and Risk Management Consultant. Prior to entering the insurance and risk management field, John worked ten years in the pollution control and medical device industries as a chemical and manufacturing engineer, accountant, and financial manager. John's academic background includes a BS from the University of California, Santa Barbara and an MBA from the University of Pittsburgh. He earned his CRM designation in 2005 and has been a CRM National Faculty member for The National Alliance since 2005. Currently, John supports faculty development for both CIC and CRM curriculums and also serves as an educational consultant.
Bruce deJong is Director of Talent Management, Learning and Leadership Development at Mutual of Enumclaw; a northwest regional commercial, farm, and personal lines insurer. He has been working in Claims and HR within the P&C industry for 35 years and has a Master’s degree in Applied Behavioral Science.
List of upcoming classes for instructor(s)...
Feb. 5, 2025 | 02/05/2025-02/06/2025
2024-2025 CIC ICO | Insurance Company Operations Institute Webinar
Instructor(s): Bruce DeJong; John Neal, CRM; Mark A Palinkas, CIC
Rate:
$430.00
Credits:
16 LH, 16 PC
(Either/Or)
Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit. You can check your transcript by logging into DFS to check.
Class type: Webinar
Curriculum: CIC
Location: Webinar
Mar. 5, 2025 | 03/05/2025-03/06/2025
2024-2025 CIC AM | Agency Management Institute Webinar ^Allianz ^UN
Instructor(s): Mark A Palinkas, CIC
Rate:
$430.00
Credits:
13 LH, 3 LRE, 3 LRE, 13 PC
**CT licensees can get 13 PC/3 LRE or 13 LH/3 LRE. Approved in all 50 states. Contact National Alliance (800-633-2165) to get details in other states.
Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit. .
Class type: Webinar
Curriculum: CIC
Location: Webinar
May. 21, 2025 | 05/21/2025-05/22/2025
2025 Ruble Graduate Seminar Online Webinar ONLY
Instructor(s): Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS; Mark A Palinkas, CIC
Rate:
$450.00
Credits:
For detailed CE information, please contact The Alliance at (800) 633-2165.
Notes:Sponsored by Lawley Insurance | Open to the Public Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit.
Class type: Webinar
Curriculum: CIC
Location: Webinar
Aug. 6, 2025 | 08/06/2025-08/07/2025
2025 Ruble Graduate Seminar Online Webinar ONLY
Instructor(s): Mark A Palinkas, CIC
Rate:
$450.00
Credits:
For detailed CE information, please contact The Alliance at (800) 633-2165.
Notes:This is the webinar only portion of the concurrent hybrid Ruble. Each topic will give you 4 CE credits. NY licensees, you cannot repeat a topic with the same approval number.
Class type: Webinar
Curriculum: CIC
Location: Webinar
Oct. 15, 2025 | 10/15/2025-10/16/2025
2024-2025 CIC AM | Agency Management Institute Webinar ^Allianz ^UN
Instructor(s): Mark A Palinkas, CIC
Rate:
$430.00
Credits:
13 LH, 3 LRE, 3 LRE, 13 PC
**CT licensees can get 13 PC/3 LRE or 13 LH/3 LRE. Approved in all 50 states. Contact National Alliance (800-633-2165) to get details in other states.
Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit.
Class type: Webinar
Curriculum: CIC
Location: Webinar
Dec. 10, 2025 | 12/10/2025-12/11/2025
2024-2025 CIC CML | Commercial Multi Line Institute Webinar
Instructor(s): Mark A Palinkas, CIC
Rate:
$430.00
Credits:
16 PC
Notes:NY licensees cannot repeat a class with the same approval number. Please check DFS for details.
Class type: Webinar
Curriculum: CIC
Location: Webinar