CIC, CPIW

Kathy Fraley retired as the Service Center Director for the Travelers Select Service Center located in Spokane, Washington and Colorado Springs, Colorado. Her teams were responsible for providing direct service to insureds and agents in all states.She has spent 35 plus years in the agents and carrier ranks. Her career started in underwriting and moved to the agency side. She retired and then decided to go back to work as the Director of the Service Center for Travelers.Kathy retired after 35 years from Propel/Bratrud Insurance, as a partner, where she held the position of Vice President of Marketing and Commercial Operations located in the Pacific Northwest. She developed a passion for the industry and feels, it is important to give back to the industry by teaching.Kathy developed a passion for the industry and feels it is important to give back to the industry by teaching. She has been a teacher in the Junior Achievement program for 6 years and enjoyed working with students as they learned about community involvement. She also acts as an instructor and Education Consultant for various programs with The National Alliance for Insurance Education & Research in Austin, Texas. She has been in these roles since 2005.Kathy spends her free time skiing in the winter, summer on the lake, and many hours with her granddaughters and family.