CIC, CISR, CPIA, AAI, FIPC

Mishell is the owner of KJM Consulting & Training, Inc. in Munnsville, New York. KJM specializes in providing a broad range of high quality training programs to insurance agencies; insurance companies and banks throughout the north east.In 2018 Mishell was named the recipient of The Gold Level Outstanding Course Leader Award and in 2016 The Silver Level Outstanding Course Leader Award. Both by The Institutes Risk & Insurance Knowledge Group in recognition of teaching classes that met or exceeded the national pass ratio.Mishell was named the 2013 AIMS Society - CPIA Facilitator of the Year as well as the 2014 Federation of New York Insurance Professionals - Tina A. Bobak Insurance Professional of the Year. She received the National Customer Service Representative of the Year award by the Professional Insurance Agents in 2004. She was also named one of 25 Women in Leadership in Central New York State in 2004.Mishell is also contributing editor to Agents of America for a series "Insurance Agency Risk management - A Comprehensive Guide to Avoiding E&O Claims". These books are published nationally by West Legal Ed center, a business of Thomas Reuters.Mishell is a contributing author for PIA Management Services Inc. New York and New Jersey Professional Insurance Agents magazine; Wisconsin Professional Agent; Professional Insurance Agents of Florida; Professional Insurance Agents of Indiana, Inc. and The Professional Insurance Agent of Nebraska/Iowa. Her class presentations have also been featured in National Underwriter Magazine.Mishell is the author of a local central New York state historical book called “Images of America Madison and Hamilton” that has been sold world-wide. Due to her passion for history, Mishell was presented the Madison County Historical Society Volunteer of the Year Award in 2013.Mishell currently holds New York State Property and Casualty Brokers License; a New York State Life and Health Brokers License; a New York State Producer License to Act as a Consultant; a Certified Insurance Service Representative designation; a Certified Insurance Counselor designation; the Accredited Advisor of Insurance designation; Certified Professional Insurance Agent designation; and the Federation of Insurance Professional Counselor designation.Mishell is a frequent speaker for The National Alliance for Insurance Education & Research; Florida Association of Insurance Agents; and The Professional Insurance Agents of New York, New Jersey, Vermont, New Hampshire & Connecticut for designation programs along with various other topics. She is a member of the AIMS (American Insurance Marketing & Sales) Society for the instruction of the Certified Professional Insurance Agents courses and for the Big I NY’s (Independent Insurance Agents & Brokers of New York) Errors & Omission courses along with their various other programs.Mishell has written and presented specialty programs for numerous insurance companies including Allegany Insurance Group; Dryden Mutual Insurance Company; HR Keller Group; Midstate Mutual Insurance Company; nycm Insurance Company; Preferred Mutual Insurance Company; Security Mutual Insurance Company; and Plymouth Rock Assurance Company, as well as being one of the primary presenters for The New York Automobile Insurance Plan Producers Procedures Course.In addition, Mishell has worked as an Adjunct Professor for Mohawk Valley Community College; Bryant & Stratton College; Madison/Oneida BOCES and State University of New York (SUNY) Oswego. Mishell is also a member of The National Notary Association.KJM Consulting & Training, Inc.5869 Bishop Road, Munnsville, NY 13409-2221315-439-6764mishell62@outlook.com